Privacy Policy

At Ibex England, accessible from https://www.ibexengland.com, one of our main priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your information. By using our website, you agree to the collection and use of information in accordance with this policy.

Our privacy policy was last revised on 7 October 2024.

Information We Collect

We collect various types of information, including personal and non-personal data:

A. Personal Information

When you visit our site, fill in a contact form, or subscribe to our newsletter, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Address

  • Other information you provide while interacting with our website or services.

B. Non-Personal Information

We may also collect non-personal data, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited on our site

  • Time and date of visit

This data is used to analyse website traffic, enhance user experience, and improve our services.

How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • To improve website functionality and enhance your user experience

  • To send periodic marketing emails (with your consent)

  • To respond to your inquiries and customer service requests

  • To analyse trends and gather demographic information to improve our services

Cookies and Tracking Technologies

We may share your information with trusted third-party service providers to help us operate our website, These third parties are obligated to protect your data and only use it for the purposes we specify. We do not sell or rent your personal information to outside parties.

Third-Party Services

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies may include:

  • Session cookies: These are temporary cookies that expire once you close your browser.

  • Persistent cookies: These remain on your device for a set period or until you delete them.

Data Security

We take the security of your data seriously and implement a variety of measures to protect it from unauthorised access, alteration, or disclosure. These measures include encryption, secure sockets layer (SSL) technology, and regular security audits.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access: You can request a copy of the data we hold about you.

  • Rectification: You can request that we correct or update any incorrect or outdated data.

  • Deletion: You can request the deletion of your data, subject to certain conditions.

  • Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in our emails.

If you would like to exercise any of these rights, please contact us at info@ibexengland.com.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements. We may retain anonymised or aggregated data for research and statistical purposes.

Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take immediate steps to delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.